The Society sells books, CDs, DVDs and electronic files through The Bookstall in compliance with the Consumer Protection (Distance Selling) Regulations 2000 which are applicable in the United Kingdom. Orders may be paid for using Paypal, or by a cheque drawn on a UK sterling bank account, or by UK sterling postal or money orders, or by direct transfer from your UK sterling bank account to ours.
Orders are despatched in accordance with our standard delivery arrangements, details of which are set out on our Delivery Information page which you can access from the bottom section of any page of The Bookstall.
Electronic Products Other Than Those Subject To The Licence Agreement
Electronic products are computer files which are supplied either on CD or DVD or by email. They are sold for personal use only and one copy (only) may be used on any one computer or other suitable player owned by the customer. The customer may make an additional copy as backup against computer failure. They may not be sold or passed on to anyone else. Certain electronic products are subject to a Licence Agreement (below).
Any copyright or similar statements included in the electronic file must not be removed.
Experience shows that CDs and DVDs recorded on one computer may be reluctant to play on another machine. Please ensure you have tried playing on more than one machine before considering them to be faulty.
Certain products containing material published by the Society are the copyright of the Signalling Record Society and the terms of this Licence Agreement are applicable to these products.
These images are supplied for information and personal research only. No reproduction may be made for publication without the permission of The Signalling Record Society. You may not make copies of the data. You may not publish or sell any portion of the data in printed, electronic or any other format without prior written consent. You may not advertise free lookups from the contents of the product. By purchase of this product you have not acquired title or ownership of software materials or data contained on this CD-ROM or DVD-ROM or product packaging or documentation. This licence grants you a limited, non-exclusive, non-transferable licence to use the software and documentation. You are prohibited from copying, reproducing, translating, disassembly, recompilation or reverse engineering of any part of the software or related packaging or documentation. This licence entitles use of the software contained on this CD-ROM or DVD-ROM product and related documentation. This licence permits a single user on a single site to access the CD or DVD at any given time or copy it to the hard drive of that user's one computer. (For multiple user licences, contact The Signalling Record Society) The software or documentation may not be loaned, rented or leased, or used for any other form of remunerated gain, nor may it be passed to anyone who is not a member of the SRS. This licence agreement is governed by the laws of England and Wales.
We will accept return of goods in accordance with the Distance Selling Regulations. You must complete the Returns form (accessible at the bottom of each page of The Bookstall) within seven (7) working days of receipt of the goods and then await instructions from the Bookstall Manager. Notification must be by the use of this form, telephone calls and emails are NOT acceptable for this purpose.
In the event that goods supplied are faulty, a refund or replacement will be made upon the return of the faulty goods. You must complete the Returns form (accessible at the bottom of each page of The Bookstall) within seven (7) working days of receipt of the goods and then await instructions from the Bookstall Manager. Experience shows that CDs and DVDs recorded on one computer may be reluctant to play on another machine. Please ensure you have tried playing on more than one machine before considering them to be faulty.
The cost of returning goods must be paid for by the customer. Refunds will normally be paid within 30 days of receipt of the returned goods by the Bookstall Manager. If the goods were damaged or mis-described we will also refund your return postage costs provided that you have initially contacted us via the Returns form. We will not refund return postage costs where the goods arrive with us without prior completion of the form or without our prior agreement.
Where the return is occasioned by the customer having ordered the wrong item or changing their mind we will not refund the return postage cost and an administrative charge of £2 will be deducted from any refund due.
No refunds will be given under any circumstances in respect of CDs or DVDs where the customer has broken the seal or wrapper (where such is provided). However, we will, at our sole discretion, replace such goods if they are damaged or faulty. We will test any returned CD or DVD and will not make any refund if we are able to play them.
No refunds will be given under any circumstances in respect of electronic files sent by email, or for Gift Vouchers.